![]() It's also seemingly random with emails from the same sender not disappearing at all. It will simply disappear, not to be found in any other folder including Junk Mail or Deleted items folder. The symptoms are exactly the same, however: the email will hit her inbox and after a few seconds, often while she's reading it. * A second account was set up and the same emails sent to both accounts. * All on-prem Exchange logs show normal traversal & delivery and junk mail settings shut off for her account * Antivirus shows nothing in logs and nothing in quarantine ![]() * Outlook has been blown back to factory defaults and gone through first time startup connection wizard (no new settings, rules, or third party plugins) ![]() * Email account is no longer on her phone (so can't be affecting it) ![]() Subbing to this post because I have one user experiencing the same thing, but on her desktop in Outlook. ![]()
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